We're really sorry for the confusion!
We are sending out messages to notify backers who did not get a chance to pay for the shipping of their BeYou Chair and your address may have slipped in the wrong list, which is why you got the email. Our email sending platform had a little hiccup and we're aware this has happened to a few people.
To fix this, please email us at email@example.com using this Subject: Shipping Payment Completed
We'll have a look at it and fix it, so it shouldn't happen again!
If you aren't sure if your payment went through, please check out this help article.